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Privacy Policy

Last Updated: 1 Nov 2025 

This Privacy Policy describes how Datterio.in (“we”, “us”, or “our”), a real estate service provider engaged in the sale of properties, land, and plots, collects, uses, processes, and protects the personal data of our users (“you”) who interact with our website, services, and communication channels.

By accessing or using our website and services, you signify your acceptance of this Privacy Policy. If you disagree with the terms, please do not use our website or services.

 

1. Scope and Consent

This policy applies to all personal data collected by us. We are the Data Fiduciary for the personal data collected from you. Your use of our services constitutes your free, specific, informed, and unambiguous consent for the processing of your personal data as described in this policy, unless a different legal basis for processing applies.

2. Information We Collect

We collect information that can be used to identify you directly or indirectly (“Personal Data”). The types of Personal Data we collect include:

 

2.1 Information You Voluntarily Provide (Contact and Inquiry Data)

  • Contact Details: Name, email address, mobile number, telephone number, and physical address.

  • Inquiry Details: Your property preferences (e.g., location, budget, property type, size of land/plot), and any other information you provide in inquiry forms, emails, or calls.

  • Account Data: Username and password (if you create an account).

  • Feedback/Communication Data: Information you provide when contacting our customer service or submitting feedback.

 

2.2 Information We Collect for Service Delivery (Financial and Identification Data)

 

When you proceed with a transaction or express serious interest, we may collect:

  • Sensitive Personal Data (as defined under Indian law):

    • Financial information (e.g., bank account details, credit card or debit card details, or other payment instrument details) for booking or transaction purposes.

    • Any other financial information necessary for property purchase/sale processes.

  • Identification Data: Copies of government-issued identity and address proofs (e.g., Aadhaar Card, PAN Card, Passport, Voter ID) required for Know Your Customer (KYC) compliance and legal documentation for property transactions (sale deeds, agreements, registration).

 

2.3 Automatically Collected Information (Usage Data)

 

When you visit our website, we may automatically collect:

  • Technical Data: Internet Protocol (IP) address, browser type and version, operating system, device information.

  • Usage Data: Details about how you use our website, including the pages you view, the time and date of your visit, the time spent on those pages, and your referral source.

  • Cookies and Tracking: Information collected through cookies and similar tracking technologies (see Section 5 below).

 

3. How We Use Your Personal Data (Purpose Limitation)

 

We process your Personal Data only for the purposes for which it was collected, which include:

Purpose of Processing Details and Necessity
Service Delivery To provide you with information about the land, plots, and properties you are interested in. To facilitate property site visits, meetings, and finalise sales or purchase agreements.
Communication To respond to your inquiries, send you service-related and transactional communications, and provide customer support.
Legal & Regulatory Compliance To complete mandatory KYC checks, execute sale/purchase agreements, register property in your name, and comply with all applicable Indian laws, including the Real Estate (Regulation and Development) Act, 2016 (RERA), and tax laws.
Marketing & Promotions To send you updates, promotional offers, and information about new projects, plots, or services that may be of interest to you (you may opt out at any time).
Website Improvement To monitor and analyse trends, usage, and activities in connection with our website to improve user experience and enhance functionality.
Security and Fraud Prevention To detect and prevent fraudulent, unauthorised, or illegal activities.

 

4. Disclosure and Sharing of Your Personal Data

 

We follow a policy of Data Minimisation and will only share your Personal Data when necessary for the stated purposes, and under strict confidentiality agreements. We may share your Personal Data with:

  • Property Sellers/Developers: To facilitate the transaction, we must share your Personal Data (e.g., Name, Contact, Identification) with the developers or original owners of the property you are purchasing.

  • Government and Statutory Authorities: To comply with legal requirements, including for property registration, land records, tax filing, RERA compliance, or in response to a lawful request from law enforcement or regulatory bodies.

  • Service Providers: Third-party vendors who perform services on our behalf, such as IT hosting and maintenance, analytics providers, payment processors, and legal advisors (e.g., lawyers for drafting sale deeds).

  • Affiliates/Partners: Our business partners or affiliates, only for the purposes mentioned in this policy and to offer you related services (e.g., home loan services), provided you have given your explicit consent.

We do not sell your Personal Data to third parties for their independent marketing or commercial purposes without your explicit consent.

 

5. Cookies and Tracking Technologies

Datterio. in uses ‘cookies’ and similar tracking technologies to enhance your experience.

  • What are Cookies? Cookies are small files placed on your device. They help us remember your preferences, track website usage, and deliver tailored content.

  • Your Choices: You have the option to accept or refuse these cookies and to know when a cookie is being sent to your device. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

 

6. Data Security and Retention

6.1 Security Measures

 

We implement reasonable security safeguards, including technical, administrative, and physical measures to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, in compliance with the DPDP Act and the IT Act, 2000. These measures include:

  • Secure server hosting and data encryption.

  • Access control restrictions for employee and service provider access to Personal Data.

 

6.2 Data Retention

We will retain your Personal Data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law (e.g., property transaction records may be retained for decades). Once the purpose is complete, and no legal requirement for retention exists, we will securely delete or anonymise your data.

 

7. Your Rights as a Data Principal (DPDP Act)

As a Data Principal, you have the following rights regarding your Personal Data:

  • Right to Access: You have the right to request access to your Personal Data held by us.

  • Right to Correction and Erasure (Right to be Forgotten): You have the right to request the correction of inaccurate or misleading Personal Data, and the completion of incomplete data. You can also request the erasure of your Personal Data when its purpose is no longer being served.

  • Right to Grievance Redressal: You have the right to a readily available means of grievance redressal.

  • Right to Withdraw Consent: You may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Please note that withdrawing consent may impact our ability to provide certain services.

To exercise any of these rights, please get in touch with our Grievance Officer using the details provided below.

 

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect Personal Data from children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.

 

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the website. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy or through other prominent means.

 

10. Contact Us & Grievance Redressal

If you have any questions or concerns about this Privacy Policy, our data practices, or to exercise any of your rights, please contact our designated Grievance Officer:

Entity Name: Datterio. in

Business Email: info@datterio.in

Postal Address: Varanasi  Registered Address: Varanasi, Uttar Pradesh 

We will respond to your request or grievance within the reasonable time frame stipulated by applicable law.

Disclaimer: This policy is a comprehensive draft. You should have this document reviewed by a legal professional knowledgeable in Indian data privacy laws (DPDP Act, 2023, and IT Act, 2000) to ensure full compliance and proper customisation for all aspects of your specific business operations.